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Ordering & Shipping

Ordering I do not have a stock of any of the items. They are hand crafted one at a time, so the time that it takes you to get your order, may vary depending on how complex the item is and if I have other orders before I receive your order. If there is a change to the item you want, just email me with the change or special instructions. Feel free to email me with any questions, comments or special requests. tinsmith@dixietinworks.com Payment I accept major credit cards as well as Paypal. Although the shopping cart runs through Paypal, you Do Not need a Paypal account to pay by credit card. There are some areas outside of the United States that I can not accept PayPal from. If you are outside of the US and want to place an order, just email me and I can create an invoice through Square that you can use a credit or debit card through. I will also at that time give you a shipping estimate. If you don’t wish to use a credit card, I accept a check or money order also. You can contact me at tinsmith@dixietinworks.com Domestic Shipping Rates From To Rate

$0.01 $19.99 $8.00 $20.00 $59.99 $10.00 $60.00 $89.99 $12.00 $90.00 $129.99 $15.50 $130.00 and up $ 27.00 Return Policy What is a defective item? A defective item is a vessel that leaks through a seam or joint or the item has some other defect that does not allow it to function as it was designed to function. Slight seepage past a Stopper or Cork is not considered a defect. Minor surface dimpling or waviness, scratches or blemishes are not considered defects. Defective Item Any item that is found to be defective either by the manufacturing process or that has been damaged in shipment will be replaced after return of the defective item. All shipping costs to return the defective item will be reimbursed, and the item will be replaced. The management of Dixie Tinworks will determine if the item is truly defective once it is returned and will work with the customer to reach a mutually agreeable solution.