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Ordering
If there is a change to the item you want, just order the item and in
the Instructions To Seller field in the shopping cart, describe
the item there. Feel free to put any comments in that field.
Payment
I accept major credit cards as well as Paypal. Although the shopping
cart runs through Paypal, you Do Not
need a Paypal account to pay by credit card.
If you don’t wish to use a credit card, I accept a check or money order
also, or of course cash if it is a pick-up order.
Shipping
I will be out at various Civil War reenactments, and Living History
events. Shipping charges can be avoided if you wish to pick your item up
there, or pick it up at the address listed on the
Contact Us page.
Check the Schedule
page for the events that I will be at.
Shipping charges will be as follows in the chart.
|
Subtotal |
Shipping Charge |
|
$0.01 - $29.99 |
$6.00 |
|
$30.00 - $69.99 |
$8.50 |
|
$70.00 - $100.99 |
$10.50 |
|
$101.00 - $150.99 |
$13.00 |
|
$151.00 and up |
$18.00 |
Guarantee
What is a defective item?
A defective item is a vessel that leaks through a seam or joint or the
item has some other defect that does not allow it to function as it was
designed to function. Slight seepage past a Stopper or Cork is not
considered a defect. Minor surface dimpling or waviness, scratches or
blemishes are not considered defects.
Defective Item
Any item that is found to be defective either by the manufacturing
process or that has been damaged in shipment will be replaced after
return of the defective item. All shipping costs to return the defective
item will be reimbursed, and the item will be replaced. The management
of Dixie Tinworks will determine if the item is truly defective once it
is returned and will work with the customer to reach a mutually
agreeable solution.
Un-wanted Item
If after receiving an item and you wish to return it for any reason
other than a defect, the price paid for that item will be reimbursed
minus any Internet or Credit Card processing fees. The return shipping
cost will not be reimbursed.